Knowledge Base
Dyrect Overview
Basics of Dyrect and it Architectural Structure
Video Tutorials
Dyrect Features explained in short and simple videos
App Installation & Integration
Guides for connecting Dyrect with any external ecommerce platforms like Shopify, Woo Commerce, Klaviyo, Mailchimp and more...
Billing and Plans
Learn more about Dyrect's pricing structure and what features are available at which tier of service.
Warranty Registration
Streamline warranty registrations and scale effortlessly.
Claims, Service & Returns
Deliver exceptional post-sales experiences for customers.
Cash Coupon
Reward customers with exclusive cash coupons that can be redeemed for discounts on eligible purchases.
Extended Warranty
Extend product protection with additional warranty coverage for greater peace of mind.
Products
Personalize product experiences effortlessly.
Customers
Manage and update customer information seamlessly.
Form Builder
Learn how to create, customize, and manage forms using the Dyrect Form Builder. This section covers form creation, page configuration, form elements, field settings, conditional rendering, publishing, and best practices.
Shopify Integration
Seamlessly connect your Shopify store to automate product, customer, and warranty data synchronization.
Klaviyo Integration
Integrate Klaviyo to automate personalized email campaigns using customer and warranty data.
Administrative Settings
Configure your account and tailor Dyrect to your business needs.
QR Codes & Serial Codes
Generate, personalize, and track QR codes and serial codes at scale.
Dyrect Warranty Guide
Everything you need to know about warranty registration in Dyrect.
Orders Management
Simplify order creation and tracking.
Data Export and Import
Move data into and out of Dyrect effortlessly.
Popular Articles
How to generate Serialized Codes?
In Dyrect, serialized codes are unique identifiers such as numbers or QR codes assigned to each product. These codes enable tracking and managing product details. Customers can scan QR codes to verify product authenticity, earn loyalty points, and ...
How to Update Privacy Policy?
The Privacy Policy explains how user data is collected, used, shared, and protected. It includes details about the information gathered and how it is secured. Keeping the Privacy Policy updated is essential to ensure transparency and compliance with ...
How to change Profile Password?
This document provides a step-by-step guide on how to change your profile password in the Dyrect portal. The profile password is a key security feature that ensures only authorized users can access their accounts and the functionalities of the Dyrect ...
How Customers Can Redeem the Cash Coupon Code
Overview The Cash Coupon feature rewards customers with an exclusive discount after they successfully complete their warranty registration. Once the warranty registration is submitted, customers are redirected to the Thank You page, where they can ...
How to Add a Single Product?
Products are the items or catalogs that will be displayed to the customers. Each product typically has its own detailed page or listing where customers can view information such as descriptions, images, and specifications. These pages are designed to ...
Recent Articles
Guide to Primary CTA and Coupon Widgets in form
Overview The Form Builder allows you to add widgets that make the customer journey more interactive and action-oriented. This article covers: Primary CTA Coupon Widget These widgets can help guide customers to the next action and provide promotional ...
How to Add Rich Text, Images & Upload Fields in form
Overview The Form Builder allows you to add content, images, and upload fields to make your form more informative and easier for customers to complete. These elements can be used to display instructions, provide visual guidance, collect product ...
How to Add and Configure Selection Fields in the Form
Overview Selection fields allow you to collect information by letting customers select one or more predefined options instead of entering the information manually. The Form Builder provides the following selection elements: Dropdown Multiple Choice ...
How to Save, Publish, and Preview a Form
Overview The Form Builder provides options to Save, Publish, Preview, and Share your warranty registration form. These options help you safely manage form changes, review the customer-facing experience, and publish updates when the form is ready. 1. ...
How to Add Customer Information Fields to Your Form
Overview Basic Input Elements are used in the Form Builder to collect essential information from customers during warranty registration. The Form Builder provides different input types based on the type of information you want to collect. The ...
Basics of Dyrect and it Architectural Structure
Dyrect Features explained in short and simple videos
Guides for connecting Dyrect with any external ecommerce platforms like Shopify, Woo Commerce, Klaviyo, Mailchimp and more...
Learn more about Dyrect's pricing structure and what features are available at which tier of service.
Streamline warranty registrations and scale effortlessly.
Deliver exceptional post-sales experiences for customers.
Reward customers with exclusive cash coupons that can be redeemed for discounts on eligible purchases.
Extend product protection with additional warranty coverage for greater peace of mind.
Personalize product experiences effortlessly.
Learn how to create, customize, and manage forms using the Dyrect Form Builder. This section covers form creation, page configuration, form elements, field settings, conditional rendering, publishing, and best practices.
Configure your account and tailor Dyrect to your business needs.
Everything you need to know about warranty registration in Dyrect.
Move data into and out of Dyrect effortlessly.