The Privacy Policy explains how user data is collected, used, shared, and protected. It includes details about the information gathered and how it is secured. Keeping the Privacy Policy updated is essential to ensure transparency and compliance with data protection standards.
Step-by-Step Guide to Edit/Update Privacy Policy
1. Navigate to the Privacy Policy Section
- Click on the ‘Settings’ option.
- Navigate to the ‘Customer portal’ section and select ‘Terms & privacy’

2. Update the Privacy Policy
- After clicking on Privacy Policy, a new page will appear on your screen.
You will have two options for updating the privacy policy:
- Write it directly into the Dyrect platform as Text content.
- Provide a link to a webpage hosting the policy as an External URL.
- Once the updates are made, click on the ‘Save’ button.
- The updated Privacy Policy will now be successfully saved and available for reference.
Conclusion
By following these steps, you can easily edit or update the Privacy Policy on the Dyrect platform. This ensures that your Privacy Policy remains current, comprehensive, and accessible to users.
FAQ (Frequently Asked Questions)
Only users with the appropriate admin or content-management permissions can update the Privacy Policy. If you cannot access the section, please contact your system administrator.
Q2. Can I add both text and an external URL at the same time?
No. You must choose either to write the policy directly as text or provide an external URL. The system allows only one active method.
Q3. What type of URLs can be added as an External Link?
You can add any publicly accessible URL that hosts the Privacy Policy, such as your company’s documentation site, website footer page, or legal resources page.
Yes. Once you click Save, the updated Privacy Policy becomes instantly available to all users accessing it from the portal.
Q5. Can I revert to a previous version of the policy?
The platform does not automatically store past versions. To revert, you will need to re-enter the previous text manually or update the link accordingly.