Backoffice
How to Manage Columns in Registrations, Support & Work Order
Overview This guide explains how to customise the columns displayed in different sections of the Dyrect Back Office, including Registrations, Support, and Work Order. You can select the columns you want to display, change their order, and rename the ...
How to Change or Delete a Warranty Registration
Overview This guide explains how to change the product associated with a warranty registration or permanently delete a warranty from the Dyrect Back Office. Change the Product Associated with a Warranty Step 1: Open the Warranty Details Log in to the ...
How to change the theme colour of User App?
The User App allows customization of theme colors to match your brand identity and improve user experience. Admins can easily update the background and text colors from the Dyrect Admin Portal. To enable admins to modify the User App theme by ...
How to Approve Warranty Registration?
The guide will walk you through the steps to manage approval-based warranty registrations. In this process, customer-submitted warranties remain in a pending state until reviewed and either approved or rejected by the client. Follow these simple ...
How to Edit a Warranty Registration?
Warranty registration allows customers to register purchased products for warranty coverage. Registration records may include product information, serial numbers, purchase dates, and customer contact details. 1. Find the Warranty Registration Open ...
How to Import Warranty in Bulk?
Warranties on products allow users to get repairs or replacements at no extra cost, provided the product is still within the warranty period. Importing warranties in bulk helps efficiently manage and register multiple warranties at once, ensuring ...
How to Add Single Warranty from back Office?
Warranty registration allows customers to activate warranty coverage on their purchased products. This process involves entering product details like serial numbers and purchase dates, as well as personal contact information. It helps both customers ...