How to Import External serial numbers from the back office?
A Serial numbers are unique identifiers assigned to individual items or products. They are essential for tracking, managing, and distinguishing products within batches or inventories. In Dyrect, importing external serial numbers enables seamless integration of your existing data into the system, ensuring data accuracy and preventing duplication.
Important Guidelines
Please read these requirements carefully before importing to avoid errors:
Batch ID Requirements
- Batch IDs must be unique for different SKU IDs
- Each batch requires a distinct Batch ID
- No two batches can share the same ID
Serial Number Requirements
- Serial numbers must be unique across all batches and SKU IDs
- No duplicate serial numbers are permitted in the system
- Each product must have its own distinct serial number
Character Restrictions
- Do not use special characters in Batch IDs, SKU IDs, or Brand IDs
- Stick to alphanumeric characters only
- Avoid symbols such as: @, #, $, %, &, *, etc.
Prerequisites
Before you begin, ensure you have:
- Access to the Dyrect back office
- An Excel file ready with your serial number data (or use the provided template)
- Verified that all serial numbers are unique
Step-by-Step Import Process
Step 1: Navigate to Create Batch
- Log into your Dyrect back office
- Go to Serialization> Batches
- Click the "Create Batch" button in the top right corner
Step 2: Download the Excel Template
- A new page will open after clicking "Create Batch"
- Click "Download" to get the Excel template file
- Click "Next" to proceed
The template includes the following columns for your data entry.
The Excel template contains the following columns:
- Batch ID - Unique identifier for the batch
- SKU ID - Stock Keeping Unit identifier for the product
- Serial Number - Unique identifier for each individual item
- Brand ID - Brand name associated with the product
Step 3: Fill in the Excel Template
- Open the downloaded Excel template
- Enter all required details.
- Important: Ensure every serial number is unique across your entire inventory
Step 4: Upload Your Completed File
- Click "Upload" and select your filled Excel file
- Click "Next" to proceed to the review screen

Step 5: Review and Import
- A new page will display all the details you've entered
- Carefully review the information for accuracy
- Click "Import"
- Confirm by selecting "Yes, Import"
Step 6: Verify Import
Once the import is complete, you can view all imported serial numbers on the batch page. The system will confirm successful import.
Need Assistance?
If you require Dyrect to assist you with an integration, you can do so by following these steps:
A support will reach out to you to request access to your Shopify store.
Schedule a Personalize Demo
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