How to Whitelist Email?

How to Whitelist Email?

Notes

Overview

This document explains the DNS changes required to configure email authentication and ensure smooth email delivery through the Dyrect platform.

To complete the email configuration setup, please add the DNS records shared by the Dyrect team to your domain’s DNS settings.

These DNS records help:

  • Improve email delivery
  • Prevent emails from going to spam
  • Authenticate emails sent through your domain
  • Ensure secure and reliable communication

Steps to Add DNS Records

Step 1: Log in to Your Domain Hosting Provider

Log in to the platform where your domain DNS is managed.

Examples:

  • GoDaddy
  • Namecheap
  • Cloudflare
  • Hostinger
  • Bluehost

Step 2: Open DNS Management

Navigate to:

Domain Settings → DNS Management

or

DNS Records Section

Step 3: Add the DNS Records Shared by Dyrect

Please add all DNS records exactly as provided by the Dyrect team in the attached file.

The records may include:

  • SPF Records
  • DKIM Records
  • DMARC Records
  • MX Records
  • TXT Records
  • CNAME Records

These records are required for proper email authentication and delivery.

Step 4: Save the Changes

Once all records are added, save or update the DNS settings.

Step 5: Wait for DNS Propagation

DNS changes may take up to 24 hours to reflect globally.

During this period, email authentication services may gradually start functioning.

Important Information

Once the DNS records are added successfully, kindly confirm with the Dyrect team so the configuration can be verified from the server side.

Also, please share the email ID that will be used for sending emails through the system.

Why This Setup Is Required

The DNS records provided by Dyrect help verify that emails sent from your domain are authorized and secure.

This setup helps:

  • Improve inbox delivery rates
  • Reduce spam issues
  • Enable authenticated email sending
  • Protect your domain reputation

Without proper DNS authentication, emails may fail delivery or land in spam folders.

Sample DNS Setup Guides

GoDaddy DNS Setup

Cloudflare DNS Setup

FAQ

1. Why do I need to add DNS records for email configuration?

DNS records authenticate your domain and allow secure email sending through the Dyrect platform.

They help prevent spam issues and improve email delivery reliability.

2. What happens if the records are added incorrectly?

Emails may:

  • Fail to send
  • Land in spam folders
  • Fail authentication checks
  • Show security warnings

3. How long does the setup take?

DNS propagation usually takes up to 24 hours, although some changes may reflect earlier.

4. Who will verify the setup after records are added?

The Dyrect team will verify the DNS configuration and confirm whether everything is configured correctly.

5. Do I need technical knowledge to complete this setup?

Basic DNS editing knowledge is sufficient. If required, your IT team or hosting provider can assist with the configuration.

6. How can I verify whether the DNS records are added correctly?

You can use the following DNS lookup tools:

Once propagation is complete, Dyrect can proceed with verification from the server side.

    Need Assistance?

    If you require Dyrect to assist you with an integration, you can do so by following these steps:

    1. Create a support ticket by submitting a form here or email us at support@dyrect.co
      1. A support will reach out to you to request access to your Shopify store.


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