How to create an experience builder?
Step-by-Step Procedure to Create a Product Experience:
1. Access the 'Experience' Section
Click on the 'Experience' option located on the dashboard.
A new page will open, displaying available experiences.
Click on the ‘Create New Experience’ button to start building a new experience.
2. Enter the Required Details
Fill in the following details:
Experience Name: Enter a descriptive name.
Brand: Select the associated brand (if applicable).
Product: Choose a specific product, if necessary.
Module: Select the relevant module.
Experience Description (optional): Provide a brief description.
Click on ‘Create Experience’ to proceed.
3. Add Actions to the Experience
Click on “Add Action” and select the desired options, such as video, links, or service center information.
The selected actions will appear in the Product Experience Preview section on the right side.
5. Add a Video (Example)
Click on the "Video" option.
Choose a CTA Icon (optional).
Set the Call to Action (CTA) (e.g., "Watch Video").
Select Video Type (Static or Dynamic) and choose “Dynamic” from the dropdown.
Click “Save” to confirm the changes.
Once you have entered all the details accurately, click "Save." You will see two options: "Save as Draft" and "Publish Changes." Select "Publish Changes" to proceed.
Conclusion
The Experience Builder within Dyrect provides a user-friendly way to create and manage engaging experiences. By following this guide, you can design customized experiences that enhance the product journey, improve customer satisfaction, and build brand loyalty. Start leveraging this powerful feature to provide a seamless and memorable experience for your customers.
FAQ
1. What is the Product Experience Builder used for?
The Product Experience Builder helps businesses design interactive and engaging experiences for their products. It allows you to define actions like videos, links, service center info, and more to guide users through the product journey.
2. Do I need technical knowledge to create a Product Experience?
No. The Experience Builder is designed to be user-friendly and does not require any coding or technical skills.
3. Can I create multiple experiences for the same product?
Yes. You can create multiple experiences for a product to target different user segments or use cases.
4. What types of actions can I add to an experience?
You can add various actions, including videos, images, links, service center details, documents, how-to guides, and more (based on the available module options).
5. What is the difference between Static and Dynamic Video?
-
Static Video: A fixed video link added manually.
-
Dynamic Video: Video content that updates automatically based on product or user data.
6. Can I preview the experience before publishing?
Yes. As you add actions, the Product Experience Preview updates on the right side, allowing you to visualize the final output.
7. What happens if I choose “Save as Draft”?
The experience will be saved but not visible to end users. You can continue editing it anytime before publishing.
8. When should I select “Publish Changes”?
Use Publish Changes when your experience is finalized and ready to be made live for users.
9. Can I edit an experience after publishing?
Yes. You can edit any published experience. After making updates, click Publish Changes again for the updates to go live.
10. Who can create or edit product experiences?
Only users who have access rights or admin permissions for the Experience module can create, edit, or publish experiences.
11. Can I delete an experience?
Yes, if you have the required permissions. Deleting removes the experience entirely from the platform.
12. Will users be notified when I publish a new experience?
No automatic notification is sent. However, the updated experience will be instantly visible to users wherever it is integrated.