SCM App Permission – Dealer / Distributor Access Guide
The SCM App is designed for Dealers and Distributors to manage product movement, registrations, and related operations. Users accessing the SCM App can perform actions such as:
View and manage assigned serial numbers
Register products on behalf of customers
View registered and unregistered inventory
Initiate warranty-related actions (based on permissions)
To control what a Dealer or Distributor can access in the SCM App, permissions must be configured from the Dyrect Admin Portal. Any permission enabled here will reflect directly in the SCM App.
Step-by-Step Guide to Give SCM Portal Permissions
Step 1: Login to Dyrect Portal
Login to the Dyrect Admin Portal using admin credentials.
Step 2: Navigate to SCM App Settings
Go to Settings.
Click on Supply chain portal
Open SCM App Permission.
Step 3: Enable Required Permissions
Enable permissions as per the customer journey required.
Use Select / Remove All to quickly manage access.
Step 4: Save the Changes
Click on Save.
The selected permissions will immediately reflect in the Customer Portal.
Conclusion
Proper configuration of User App Permissions ensures customers have the right level of access to warranty, claims, and support modules. This improves customer experience while maintaining control over portal functionality.
Need Assistance?
If you require Dyrect to assist you with an integration, you can do so by following these steps:
- Create a support ticket by submitting a form here or email us at support@dyrect.co
- A support will reach out to you to request access to your Shopify store.
Schedule a Personalize Demo
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