The Product Experience Builder is a feature within the Dyrect platform that allows businesses to design immersive and engaging experiences for their products. It helps users customize the product journey from discovery to purchase and beyond, enhancing customer satisfaction and building brand loyalty.

Step-by-Step Procedure to Create a Product Experience:

1. Access the 'Experience' Section

• Click on the 'Experience' option located on the dashboard.

• A new page will open, displaying available experiences.

• Click on the ‘Create New Experience’ button to start building a new experience.

2. Enter the Required Details

• Fill in the following details:

  • Experience Name: Enter a descriptive name.

  • Brand: Select the associated brand (if applicable).

  • Product: Choose a specific product, if necessary.

  • Module: Select the relevant module.

  • Experience Description (optional): Provide a brief description.

• Click on ‘Create Experience’ to proceed.
  

3. Add Actions to the Experience

• Click on “Add Action” and select the desired options, such as video, links, or service center information.

• The selected actions will appear in the Product Experience Preview section on the right side.
  

5. Add a Video (Example)

• Click on the "Video" option.
  

• Choose a CTA Icon (optional).

• Set the Call to Action (CTA) (e.g., "Watch Video").

• Select Video Type (Static or Dynamic) and choose “Dynamic” from the dropdown.

• Click “Save” to confirm the changes.
  

1. Once you have entered all the details accurately, click "Save." You will see two options: "Save as Draft" and "Publish Changes." Select "Publish Changes" to proceed.

7. Choose the Product

1. After saving the experience, return to the ‘Products’ section.
   

• Select the specific product for which you want to create an experience.
  

• Click the dropdown next to the product and choose “Edit”.
  

8. Add Product Experience

• In the editing section, click on the ‘Product Experience’ option to associate the experience with the product.

• This will display all the details you added for the experience.

• Once all details are finalized, click “Preview” to see how the experience will appear to users.
  

• Click “Save” to complete the process.
  

Conclusion

The Product Experience Builder within Dyrect provides a user-friendly way to create and manage engaging product experiences. By following this guide, you can design customized experiences that enhance the product journey, improve customer satisfaction, and build brand loyalty. Start leveraging this powerful feature to provide a seamless and memorable experience for your customers.