How to create an experience for a product?
Step-by-Step Procedure to Create a Product Experience:
1. Access the 'Experience' Section
Click on the 'Experience' option located on the dashboard.
A new page will open, displaying available experiences.
Click on the ‘Create New Experience’ button to start building a new experience.
2. Enter the Required Details
Fill in the following details:
Experience Name: Enter a descriptive name.
Brand: Select the associated brand (if applicable).
Product: Choose a specific product, if necessary.
Module: Select the relevant module.
Experience Description (optional): Provide a brief description.
Click on ‘Create Experience’ to proceed.
3. Add Actions to the Experience
Click on “Add Action” and select the desired options, such as video, links, or service center information.
The selected actions will appear in the Product Experience Preview section on the right side.
5. Add a Video (Example)
Click on the "Video" option.
Choose a CTA Icon (optional).
Set the Call to Action (CTA) (e.g., "Watch Video").
Select Video Type (Static or Dynamic) and choose “Dynamic” from the dropdown.
Click “Save” to confirm the changes.
Once you have entered all the details accurately, click "Save." You will see two options: "Save as Draft" and "Publish Changes." Select "Publish Changes" to proceed.
7. Choose the Product
- After saving the experience, return to the ‘Products’ section.
Select the specific product for which you want to create an experience.
Click the dropdown next to the product and choose “Edit”.
8. Add Product Experience
In the editing section, click on the ‘Product Experience’ option to associate the experience with the product.
This will display all the details you added for the experience.
Once all details are finalized, click “Preview” to see how the experience will appear to users.
Click “Save” to complete the process.
Conclusion
The Product Experience Builder within Dyrect provides a user-friendly way to create and manage engaging product experiences. By following this guide, you can design customized experiences that enhance the product journey, improve customer satisfaction, and build brand loyalty. Start leveraging this powerful feature to provide a seamless and memorable experience for your customers.
FAQ (Frequently Asked Questions)
1. What is the Product Experience Builder?
The Product Experience Builder is a tool in the Dyrect platform that helps businesses create interactive and customized product journeys. It enhances the customer’s experience from discovery to post-purchase engagement.
2. Is selecting a brand mandatory while creating an experience?
No, it is optional. If your portal supports multiple brands, selecting one is recommended.
3. Can I create an experience without linking it to a product?
Yes, you can create a general experience without a specific product. However, you must link it later if you want it to show under a product.
4. What types of actions can be added to an experience?
You can add:
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Videos
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Hyperlinks
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Service center information
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CTAs (Call-to-Actions)
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Other modules depending on your configuration
5. What is the difference between Static and Dynamic video types?
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Static Video: Same video for all users.
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Dynamic Video: Video changes based on rules or data added.
6. Can I edit the experience after publishing it?
Yes. You can update the experience anytime. After editing, click Publish Changes to make updates live.
7. What does ‘Save as Draft’ mean?
This option saves your progress without publishing the experience. It will not be visible to users until published.
8. How do I link the created experience to a product?
Go to Products → Edit → Product Experience and select the experience you created.
9. Can I preview the experience before publishing?
Yes. The Preview option allows you to see how the user will experience it on their end.
Need Assistance?
If you require Dyrect to assist you with an integration, you can do so by following these steps:
- Create a support ticket by submitting a form here or email us at support@dyrect.co
- A support will reach out to you to request access to your Shopify store.
Schedule a Personalize Demo
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