Notes

• Cash Coupons are available only after a successful warranty registration.

• The coupon is displayed on the Thank You page.

• Customers must click Redeem to proceed to the company's website or Shopify store.

• The coupon is automatically applied during checkout if all configured conditions are met.

• The final discount depends on the coupon rules configured by the company.

Redemption Process

Step 1: Complete Warranty Registration

The customer fills out and submits the warranty registration form.

After the registration is completed successfully, the customer is automatically redirected to the Thank You page.

On the Thank You page:

• A Coupon Widget is displayed.
  

• The customer will see a message similar to:

"You've won a coupon code!"

• Click Redeem to continue.
  
  
  
  
  

Step 2: Redirect to the Company Website

After clicking Redeem, the customer is redirected to the company's website or Shopify store.

The customer can browse the available products and choose the items they wish to purchase.

Step 3: Add Products to the Cart

Add one or more products to the shopping cart.

When the customer proceeds to checkout:

• The coupon code is automatically applied.

• The discount is calculated according to the coupon configuration.

• The customer can review:

  • Original Subtotal

  • Discount Applied

  • Final Payable Amount

---

How the Discount Works

The discount applied during checkout depends on the coupon rules configured by the company.

Fixed Amount Discount

A fixed amount is deducted from the order total.

Example

• Cart Value: ₹5,000

• Fixed Discount: ₹500

• Final Amount: ₹4,500

Percentage Discount

A percentage of the total order value is deducted.

Example

• Cart Value: ₹5,000

• Discount: 20%

• Discount Amount: ₹1,000

• Final Amount: ₹4,000

Minimum Purchase Requirement

The coupon is applied only if the customer's cart value meets the minimum purchase amount configured by the company.

Example

• Minimum Purchase Required: ₹3,000

• Customer Cart Value: ₹2,500

Result: The coupon will not be applied because the minimum purchase requirement has not been met.

Coupon Validity

Coupons can only be redeemed within their configured validity period.

Once a coupon expires, it cannot be used during checkout.

Customer Journey

1. Complete the warranty registration form.

2. Get redirected to the Thank You page.

3. View the coupon under the Savings Corner section.

4. Click Redeem.

5. Browse the company's website or Shopify store.

6. Add products to the shopping cart.

7. Proceed to checkout.

8. The coupon is automatically applied.

9. Complete the purchase with the discounted amount.

Benefits

• Rewards customers immediately after warranty registration.

• Provides a simple and seamless coupon redemption experience.

• Eliminates the need to manually enter coupon codes.

• Encourages repeat purchases.

• Improves customer engagement and satisfaction.

• Helps businesses increase customer retention and sales.

Conclusion

The Cash Coupon redemption process is designed to provide customers with a simple, convenient, and rewarding shopping experience. After successfully completing their warranty registration, customers can instantly claim their coupon from the Thank You page and redeem it on the company's website or Shopify store. With automatic coupon application during checkout, the process becomes effortless for customers while helping businesses encourage repeat purchases, improve customer engagement, and strengthen long-term customer loyalty.

Frequently Asked Questions (FAQs)

1. When will I receive my Cash Coupon?

You will receive your Cash Coupon immediately after successfully submitting the warranty registration form. The coupon will be displayed on the Thank You page under the Savings Corner section.

2. Where can I find my coupon?

Your coupon is available on the Thank You page after completing the warranty registration. Click Redeem to use it.

3. Do I need to enter the coupon code manually?

No. Once you click Redeem, the coupon is automatically applied during checkout, provided all coupon conditions are met.

4. Can I redeem the coupon later?

Yes. You can redeem the coupon anytime before its expiry date, subject to the configured coupon rules.

5. Why isn't my coupon being applied?

Your coupon may not be applied for one of the following reasons:

• The minimum purchase requirement has not been met.

• The coupon has expired.

• The selected products are not eligible.

• The coupon has already been redeemed (if it is configured for one-time use).

• Other configured coupon conditions are not satisfied.

6. Can I use the coupon more than once?

This depends on the coupon configuration. Some coupons are valid for one-time use only, while others may allow multiple redemptions.

7. Can I combine this coupon with another discount code?

This depends on the company's coupon settings. If multiple discounts are not allowed, only one eligible discount will be applied during checkout.

8. What happens if I close the Thank You page before clicking Redeem?

If you leave the page before redeeming your coupon, you may need to revisit the coupon link (if available) or contact the company's support team for assistance.

9. Can I use the coupon on all products?

Coupon eligibility depends on the rules configured by the company. Some coupons may apply to all products, while others may be limited to specific products or collections.

10. Who should I contact if I experience issues while redeeming my coupon?

If you encounter any issues during redemption, please contact the company's support team and provide your warranty registration details for assistance.