Popular Articles
How to generate Serialized Codes?
In Dyrect, serialized codes are unique identifiers such as numbers or QR codes assigned to each product. These codes enable tracking and managing product details. Customers can scan QR codes to verify product authenticity, earn loyalty points, and ...
How to Update Privacy Policy?
The Privacy Policy explains how user data is collected, used, shared, and protected. It includes details about the information gathered and how it is secured. Keeping the Privacy Policy updated is essential to ensure transparency and compliance with ...
How to change Profile Password?
This document provides a step-by-step guide on how to change your profile password in the Dyrect portal. The profile password is a key security feature that ensures only authorized users can access their accounts and the functionalities of the Dyrect ...
How Customers Can Redeem the Cash Coupon Code
Overview The Cash Coupon feature rewards customers with an exclusive discount after they successfully complete their warranty registration. Once the warranty registration is submitted, customers are redirected to the Thank You page, where they can ...
How to Add a Single Product?
Products are the items or catalogs that will be displayed to the customers. Each product typically has its own detailed page or listing where customers can view information such as descriptions, images, and specifications. These pages are designed to ...
Recent Articles
Email Forwarding Configuration Guide
What is Email Forwarding? Email forwarding allows customer replies sent to your branded support email (e.g., support@yourcompany.com) to be automatically forwarded to Dyrect. Once configured, Dyrect receives these replies, creates or updates the ...
Auto Update Work Order Status from Shopify
Overview Notes This document explains how the Auto Update Work Order Status based on Shopify Order Status feature works between Shopify and Dyrect. Once enabled, any status update made to an order in Shopify is automatically reflected in the ...
Shopify Auto Warranty Registration
Overview Automatically create warranty registrations in Dyrect for fulfilled Shopify orders. Once the Shopify integration, data syncing, and Auto Warranty Registration are enabled, customer, product, and order information sync to Dyrect, eliminating ...
How to Connect Shopify with Dyrect and Configure Integration Settings
Overview Dyrect helps businesses automate warranty registration, customer management, order synchronization, replacement workflows, and service operations by connecting directly with Shopify. What Problems Does Dyrect Solve? By integrating Shopify ...
How Customers Can Redeem the Cash Coupon Code
Overview The Cash Coupon feature rewards customers with an exclusive discount after they successfully complete their warranty registration. Once the warranty registration is submitted, customers are redirected to the Thank You page, where they can ...