Knowledge Base
Video Tutorials
Dyrect Features explained in short and simple videos
App Installation & Integration
Guides for connecting Dyrect with any external ecommerce platforms like Shopify, Woo Commerce, Klaviyo, Mailchimp and more...
Billing and Plans
Learn more about Dyrect's pricing structure and what features are available at which tier of service.
Warranty Registration
Streamline warranty registrations and scale effortlessly.
Cash Coupon
Reward customers with exclusive cash coupons that can be redeemed for discounts on eligible purchases.
Extended Warranty
Extend product protection with additional warranty coverage for greater peace of mind.
Products
Personalize product experiences effortlessly.
Customers
Manage and update customer information seamlessly.
Shopify Integration
Seamlessly connect your Shopify store to automate product, customer, and warranty data synchronization.
Klaviyo Integration
Integrate Klaviyo to automate personalized email campaigns using customer and warranty data.
Administrative Settings
Configure your account and tailor Dyrect to your business needs.
QR Codes & Serial Codes
Generate, personalize, and track QR codes and serial codes at scale.
Dyrect Warranty Guide
Everything you need to know about warranty registration in Dyrect.
Orders Management
Simplify order creation and tracking.
Data Export and Import
Move data into and out of Dyrect effortlessly.
Popular Articles
How to generate Serialized Codes?
In Dyrect, serialized codes are unique identifiers such as numbers or QR codes assigned to each product. These codes enable tracking and managing product details. Customers can scan QR codes to verify product authenticity, earn loyalty points, and ...
How to Update Privacy Policy?
The Privacy Policy explains how user data is collected, used, shared, and protected. It includes details about the information gathered and how it is secured. Keeping the Privacy Policy updated is essential to ensure transparency and compliance with ...
How to change Profile Password?
This document provides a step-by-step guide on how to change your profile password in the Dyrect portal. The profile password is a key security feature that ensures only authorized users can access their accounts and the functionalities of the Dyrect ...
How Customers Can Redeem the Cash Coupon Code
Overview The Cash Coupon feature rewards customers with an exclusive discount after they successfully complete their warranty registration. Once the warranty registration is submitted, customers are redirected to the Thank You page, where they can ...
How to Add a Single Product?
Products are the items or catalogs that will be displayed to the customers. Each product typically has its own detailed page or listing where customers can view information such as descriptions, images, and specifications. These pages are designed to ...
Recent Articles
How to Change or Delete a Warranty Registration
Overview This guide explains how to change the product associated with a warranty registration or permanently delete a warranty from the Dyrect Back Office. Change the Product Associated with a Warranty Step 1: Open the Warranty Details Log in to the ...
Claims Management Using Dyrect
Claims management covers the process used to receive a customer's product issue, verify warranty eligibility, assign responsibility, select a resolution, complete service activity, communicate progress, and close the request with a documented ...
Warranty Management Using Dyrect
Dyrect provides a connected system for managing product ownership, warranty coverage, customer registrations, support requests, repairs, replacements, and service history. Every activity remains linked to the relevant customer, product, purchase, and ...
Complete Guide to Warranty Registration in Dyrect
Warranty Registration Using Dyrect Warranty registration connects a customer, purchased product, purchase record, and warranty policy in Dyrect. The resulting digital warranty record supports coverage confirmation, customer access, future service, ...
How to Integrate Klaviyo with Dyrect
Overview The Klaviyo integration allows Dyrect to automatically synchronize customer profiles with Klaviyo, enabling businesses to build audience segments, create marketing campaigns, and automate customer communication without manually exporting ...
Dyrect Features explained in short and simple videos
Guides for connecting Dyrect with any external ecommerce platforms like Shopify, Woo Commerce, Klaviyo, Mailchimp and more...
Learn more about Dyrect's pricing structure and what features are available at which tier of service.
Streamline warranty registrations and scale effortlessly.
Reward customers with exclusive cash coupons that can be redeemed for discounts on eligible purchases.
Extend product protection with additional warranty coverage for greater peace of mind.
Personalize product experiences effortlessly.
Seamlessly connect your Shopify store to automate product, customer, and warranty data synchronization.
Configure your account and tailor Dyrect to your business needs.
Everything you need to know about warranty registration in Dyrect.
Move data into and out of Dyrect effortlessly.