Knowledge Base
Dyrect Overview
Basics of Dyrect and it Architectural Structure
Video Tutorials
Dyrect Features explained in short and simple videos
App Installation & Integration
Guides for connecting Dyrect with any external ecommerce platforms like Shopify, Woo Commerce, Klaviyo, Mailchimp and more...
Billing and Plans
Learn more about Dyrect's pricing structure and what features are available at which tier of service.
Warranty Registration
Streamline warranty registrations and scale effortlessly.
Claims, Service & Returns
Deliver exceptional post-sales experiences for customers.
Cash Coupon
Reward customers with exclusive cash coupons that can be redeemed for discounts on eligible purchases.
Extended Warranty
Extend product protection with additional warranty coverage for greater peace of mind.
Products
Personalize product experiences effortlessly.
Customers
Manage and update customer information seamlessly.
Form Builder
Learn how to create, customize, and manage forms using the Dyrect Form Builder. This section covers form creation, page configuration, form elements, field settings, conditional rendering, publishing, and best practices.
Shopify Integration
Seamlessly connect your Shopify store to automate product, customer, and warranty data synchronization.
Klaviyo Integration
Integrate Klaviyo to automate personalized email campaigns using customer and warranty data.
Administrative Settings
Configure your account and tailor Dyrect to your business needs.
QR Codes & Serial Codes
Generate, personalize, and track QR codes and serial codes at scale.
Dyrect Warranty Guide
Everything you need to know about warranty registration in Dyrect.
Orders Management
Simplify order creation and tracking.
Data Export and Import
Move data into and out of Dyrect effortlessly.
Popular Articles
How to generate Serialized Codes?
In Dyrect, serialized codes are unique identifiers such as numbers or QR codes assigned to each product. These codes enable tracking and managing product details. Customers can scan QR codes to verify product authenticity, earn loyalty points, and ...
How to Update Privacy Policy?
The Privacy Policy explains how user data is collected, used, shared, and protected. It includes details about the information gathered and how it is secured. Keeping the Privacy Policy updated is essential to ensure transparency and compliance with ...
How to change Profile Password?
This document provides a step-by-step guide on how to change your profile password in the Dyrect portal. The profile password is a key security feature that ensures only authorized users can access their accounts and the functionalities of the Dyrect ...
How Customers Can Redeem the Cash Coupon Code
Overview The Cash Coupon feature rewards customers with an exclusive discount after they successfully complete their warranty registration. Once the warranty registration is submitted, customers are redirected to the Thank You page, where they can ...
How to Add a Single Product?
Products are the items or catalogs that will be displayed to the customers. Each product typically has its own detailed page or listing where customers can view information such as descriptions, images, and specifications. These pages are designed to ...
Recent Articles
How to Add and Manage Form Steps
Overview Form Steps allow you to divide a form into multiple pages, making it easier for users to complete lengthy forms. Each step can contain its own page settings and form elements, helping you organize information into logical sections. Add a New ...
How to Configure the Welcome Page
he Welcome Page is the first screen users see when they open a registration or any form. It is designed to introduce the form, showcase your brand, and provide users with important information before they begin. Using the Form Builder, you can ...
How to Create a New Form
Overview Forms are the foundation of data collection in Dyrect. Whether you're creating a Warranty Registration, Support, Service, or Custom form, the Form Builder enables you to design a tailored experience for your customers and internal users. ...
Understanding the Form Builder Interface
Overview The Form Builder provides an intuitive interface to create, customize, and manage forms in Dyrect. From a single workspace, you can configure pages, add form elements, customize field settings, preview your form, and publish it. Form Builder ...
What is Form Builder?
Overview The Form Builder is a no-code solution in Dyrect that enables you to create, customize, and manage forms for various business workflows. With its intuitive drag-and-drop interface, you can design forms without any coding knowledge, making it ...